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Your guide for targeted member engagement

Customize member engagement by consumer type

Quest Diagnostics - Member profile guides

From online preferences to attitudes about healthcare, knowing your members’ lab-services consumer type can help you more fully engage them in their health—for better clinical and financial outcomes.

Download these quick reference guides to get insight into 3 lab-services member types:

  • Frequent testers—members age 50+ who trust and rely on the knowledge of their physicians
  • Parents—pregnant women and mothers who want more information
  • Busy professionals—professionals invested in their care, yet hard to please

Quest Diagnostics is committed to helping you improve member engagement—offering solutions and services to support both you and your members.

Get to know their lab-services consumer type for better member engagement.

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